When will you ship my order?
After your payment is verified, we begin preparing your orders as quickly as possible. This does not include weekends or holidays. Each piece of jewelry, however, is handcrafted and might require some time for the construction and curing before we can ship. Most orders will be ship within 24 – 48 hours after your jewelry is ready. However, in peak seasons, the shipment process can take up to 7 business days.
How long will it take to get my order?
It depends on where you are. Orders processed in the United States will take 7-14 business days to arrive. Overseas deliveries can take anywhere from 10-28 days. This does not include the processing time, delivery details will be provided in your confirmation email.
Do I need to pay for international taxes and duties?
Your order may be subject to import duties and taxes, which are levied once a shipment reaches your country. The general amount for the duties and taxes fee is about 20% of the dollar amount of the merchandise. However, this is just a general guideline and may vary depending on the country to which the order was shipped. You should contact your customs office for specific amounts and percentages.
Lotus Fun can not control and is not responsible for any duties/taxes applied to your package. You will be responsible for paying additional charges for customs clearance. Customs policies vary widely from country to country; please contact your local customs office for further information. Note, on rare occasions custom agents may delay delivery of some packages.